One common priority at the start of a new year is improving financial health and cash flow – two areas critical for stability and growth. While legal firms often prioritise and excel in exceptional client service, managing financial processes like credit control can be challenging and time-consuming. 

If your firm is looking for a way to streamline operations, boost efficiency, and maintain a strong cash flow, outsourcing credit control could be the perfect solution.  

Free Up Valuable Time for Your Team 

Effective credit control requires consistent communication, follow-ups, and tracking payments. This can be a drain on internal resources, especially for small to mid-sized firms where staff often juggle multiple responsibilities.  According to a recent article, businesses that outsource their credit control experience an average cash flow improvement of 40%, with some seeing gains of up to 80%. Faster invoice payments reduce lending costs, boost profits, and increase working capital, enabling investment in growth. Outsourcing credit control also allows your team to focus on their core responsibilities while professionals manage overdue invoices and accounts receivable. 

Maintain Strong Client Relationships 

Credit control can sometimes be a sensitive subject, especially when dealing with valued clients. Outsourcing allows a neutral third party like Cashroom to handle payment reminders and collections in a professional and courteous manner. This approach ensures that your firm maintains positive relationships with clients while ensuring you are paid. 

Improve Cash Flow Consistency 

Cash flow is the lifeblood of any business, and law firms are no exception. Outsourced credit control providers use proven strategies and tools to minimise late payments and ensure consistent cash flow. In research from NatWest, 27% of small businesses are owed between £5,000 and £20,000 in unpaid invoices. As a result, many businesses resort to applying for credit to manage cash flow and prevent closure due to late invoice payments. With a steady influx of revenue, your firm can better manage expenses, plan for growth, and avoid unnecessary financial stress. 

Gain Expertise and Efficiency

Outsourced credit control providers specialise in the nuances of debt collection and credit management. They bring industry expertise, advanced tools, and established processes to ensure invoices are paid promptly. Their focused approach often results in quicker collections and fewer overdue accounts compared to in-house efforts. 

Ensure Compliance with Regulations 

Credit control isn’t just about chasing payments – it’s also about adhering to relevant financial regulations and maintaining accurate records. Outsourcing ensures that your firm’s credit control processes are compliant, reducing the risk of errors and potential penalties. 

Start the Year with a Clean Slate 

The New Year is a great time to address overdue invoices and establish better practices for the months ahead. By partnering with an outsourced credit control team, you can swiftly resolve persistent accounts receivable challenges, establish robust follow-up strategies, and steer your business towards financial excellence. Let outsourcing lift the mental load from your team and you, paving the way for a more focused and productive year. 

Why Choose Cashroom? 

At Cashroom, we specialise in helping law firms improve financial operations through our outsourced services. With over 15 years of experience and a team of over 100 legal cashiers, accountants, and financial professionals, we understand the unique needs of law firms and provide solutions tailored to meet them. 

When you outsource credit control to Cashroom, you’re not just delegating a task -you’re partnering with a team dedicated to helping your firm succeed. 

Make This the Year You Take Control of Your Finances 

Outsourcing credit control to Cashroom is a strategic decision that can transform your firm’s financial management. With improved cash flow, stronger client relationships, and more time for your team to focus on core work, you’ll be better positioned to achieve your goals in 2025. 

Ready to get started? Contact Cashroom today to learn how we can support your firm’s credit control needs. 

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About Cashroom

Cashroom provides expert outsourced accounting services for Law Firms including Legal Cashiering, Management Accounts and Payroll services. Our mission is to free lawyers from the complexities of legal accounting by supporting the industry with accurate management information and allowing lawyers to do what they do best – practice law.

‘The Cashroom have been an integral part of MBM from their inception. They has supported the growth of MBM from a small firm of 15 people all the way to the 70+ partners and staff now working in the firm. I have first hand experience of the wealth of skill employed within the business and the cashiering knowledge is unrivalled. The fluid ability of Cashroom to adapt to the changing requirements of a firm on a daily basis, as well as the ability to cover holiday periods seamlessly would be a benefit to any law firm. The Cashroom portal provides a first class workflow system for all cashiering requests and, more importantly, provides the level of security that email instructions do not. Cashroom provide both a cost effective fully outsourced service that can deliver almost everything that an internal finance team would be charged with, as well as a wraparound service to support an internal finance team.’ 

Stewart MacBride
Finance Director, MBM Commercial LLP
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